To retail customers on couches—if they were to give it a second thought—virtual shopping might seem magical. With a few mouse clicks or screen touches, they can conjure up just about anything to appear on their doorstep. Read More
Tag: types of fraud
According to the 2016 National Retail Security Survey, US businesses lost around $45.2 billion in 2015 to retail theft, more than 1.38 percent of overall sales, making retail theft one of the leading issues facing retailers today.
Shoplifting and ORC Fraud Rings
According to the National Association of Shoplifting Prevention (2006), more Read More
The Latest Credit Card Fraud Statistics and Insights
Credit card fraud statistics reveal that online and card-not-present fraud is expected to increase in the coming years.
By Kelsey Seidler
Despite the introduction of more secure chip technology (also known as Europay, Mastercard, and Visa, or EMV technology), credit card fraud remains a concern Read More
Advances in communication technology open up a world of innovation and opportunity. However, they also expose businesses to new vulnerabilities that have the potential to be exploited by criminals. At the Retail Council of Canada’s (RCC) Loss Prevention Conference in Mississauga, Ontario, on September 19, 26 leading loss prevention professionals Read More
The concept of the retail return is a relatively new phenomenon. In the mid- to late-twentieth century, retailers began accepting returned merchandise as an attempt to gain a competitive edge. The concept worked.
For many retailers, flexible returns have become synonymous with quality customer service. Nordstrom, for example, has built a Read More
What is the role of retail loss prevention? What may seem to be a simple question has grown increasingly more complicated as various functions, philosophies, tasks, and responsibilities are debated by the LP community, those who we serve, those who support us in meeting our goals, and those outside the Read More
More than 5 percent of holiday returns in 2017 are expected to be fraudulent, according to retailers. That would put the total loss to retailers from return fraud—for just the holiday season—at more than $2 billion. Fraud statistics for the year suggest that retailers will lose more than $9 billion Read More
LP executives often preside over two operations. First, there is the one you think you have—the losses you believe you suffer, the stores you suspect are problematic, and so on. Then, there is the operation that you see after deploying an enterprise IP video solution that ties into data streams Read More
Based on another project, I have spent two months combing over every issue of Loss Prevention magazine. Being a reader from the very beginning and contributing content every now and then, I thought I was pretty familiar with the magazine’s history, its development, and the changes in the industry over Read More