One of the most commonly held principles of shrinkage reduction, especially for shoplifting deterrence, is achieved by giving good customer service. This idea is predicated upon the assumption that if potential thieves enter the store, they will be deterred from stealing if sales associates quickly make contact with them by Read More
Big or small, a retailer has a range of technology options to improve security and loss prevention—but none of those should be used in a silo, according to Dan Reese, director of vertical market applications at Bosch Security and Safety Systems. Post sponsored by Bosch. Read More
By Meg Costa
In the United States and around the globe, shrink continues to be a challenge for retailers, especially as competition grows, profit margins constrict, and the availability of quality employees becomes increasingly limited. Retail companies in the US have been hit especially hard by shrink in the last five years, but Read More
According to the 2016 National Retail Security Survey, US businesses lost around $45.2 billion in 2015 to retail theft, more than 1.38 percent of overall sales, making retail theft one of the leading issues facing retailers today.
Shoplifting and ORC Fraud Rings
According to the National Association of Shoplifting Prevention (2006), more Read More
Loss prevention practitioners have a long track record of investing in a wide range of technologies to help control the various losses retailers experience. The extent to which they do this has regularly been measured by various annual surveys, such as the National Retail Security Survey. This benchmarking study, however, Read More
In the second in a series of industry-focused benchmarking surveys, the authors present a few key findings from a new study of how some of the biggest retailers in the US are using a range of emerging technologies to manage the problem of loss prevention.
Loss prevention practitioners have a long Read More
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By Gary Oberman
For retailers around the globe, one of the greatest sources of loss comes from the inside. The problems of employee dishonesty and payroll fraud are real. According to the Jack L. Hayes International 25th Annual Retail Theft Survey, internal theft issues are increasing at a rate of 5.5 percent every year and Read More
Video surveillance is often at the heart of loss prevention strategies designed to address causes of shrinkage. Whether a retailer is taking aim at shoplifting, employee theft, returns fraud, tag switching, or sweethearting, a video solution can usually help. Read More