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Consumers are expected to return more than $816 billion worth of retail merchandise purchased in 2022, according to a report released today by the National Retail Federation (NRF) and Appriss Retail.
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Two-thirds of US shoppers and 44 percent of British shoppers have filed chargebacks in the past 12 months, and many have filed multiple chargebacks—part of a global trend.
A new study from Sensormatic Solutions shows just how important the sustainability of companies is to consumers in the US.