Tag: racial profiling


What We Can Do About Racial Profiling in Retail Stores

What We Can Do About Racial Profiling in Retail Stores

There have been news stories and lawsuits recently focusing attention on long-simmering complaints about the treatment of minorities by large retailers (see: Giant Tiger; Ferragamo). What can organizations do to avoid claims of racial profiling in retail stores?

To start, retailers should have clearly defined and articulated policies against racial profiling   Read More


Revisit Your Crisis Communication Plan

Revisit Your Crisis Communication Plan

Based on recent events, it’s time for all companies to revisit their crisis management and crisis communication plans.

Then: Hurricane Katrina, Superstorm Sandy, racial profiling accusations at Macy’s, food contamination at Chipotle.

Now: Charlottesville protests, civil disturbances at Berkeley, Hurricane Harvey, Hurricane Irma.

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The list goes on and on, and it never   Read More


Fifteen Years of Loss Prevention, Part 3

Fifteen Years of Loss Prevention, Part 3

Here we are at the third and final installment of the first fifteen years of Loss Prevention magazine. I had indicated in the first two articles that part of the third article would include a future look at some of the most important loss prevention technologies and practices such as   Read More