Tag: point of sale

At a time when store margins are under intense competitive pressure, retail shrink can make or break a retailer's bottom line. But retail shrink numbers are vulnerable to blind spots and imprecise metrics.

There is a lot of talk in retail about the store of the future—when it will be here, what it will look like, and how it might influence customer interactions in ways both recognizable and not. Post sponsored by Axis Communications.

One question I have been asked frequently is, “How did you know how to battle retail shrink in the grocery business, especially considering your...

According to online statistics database Statista, the value of payment fraud losses in the United States rose from $5.6 billion in 2012 to an estimated $9.1 billion in 2018.

Leader of CC ring goes to jail

Crook fakes 'heart attack'

US Sailor's fraud scheme

Shoplifter assaulting employees

Bank card theft

Serial shoplifter still at it

Preliminary analysis of how LP teams are using data analytics suggests it is being used in at least three ways, based on the type of analysis being performed, the frequency with which it is done, and the type of employees using it.

The ability to assess patterns in data, measure loss prevention programs, and make decisions in real time is fundamental in solving complex issues related to customers, sales, and loss.

Traffic and conversion analytics focus on what happens before the transaction is recorded in your POS or CRM system...if one is ever recorded at all. That's what makes traffic and conversion data especially useful. Together, they tell us about the sale we almost had.

While many things about this family-owned business have changed since its founding in 1973, the need to keep a close eye on each location’s inventory hasn’t.