Tag: multi channel retail

What is Omni-channel Retailing?

What is Omni-channel Retailing?

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We hear the phrase everywhere. Yet few ask explicitly: what is omni-channel retailing, really? Omni-channel is defined by TechTarget as “a multi-channel approach to sales that seeks to provide the customer with a seamless shopping experience whether the customer is shopping online from a desktop or mobile device, by telephone   Read More

Retail Industry Trends: Black Friday

Retail Industry Trends: Black Friday

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We all know that Black Friday is the day following Thanksgiving Day in the US, which is always the fourth Thursday of November. It has long been regarded as the beginning of the holiday shopping season, and most major retailers open very early (or more recently, during overnight hours) and   Read More