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point-of-sale systems

The Dramatic Metamorphosis of Point-of-Sale Systems

In a study presented at a 2017 conference on business innovations, mobile self-checkout solutions were found to provide a more time efficient shopping experience, particularly when stores are crowded.

Global Shopper Study Finds Retail Store Associates Believe They Can Provide Better Customer Service...

A large majority (66 percent) of surveyed retail associates believe that if they were equipped with tablets, they could provide better customer service and...
Employee Theft Prevention, employee stealing, workplace theft prevention

5 Ways Employees Are Stealing from Your Stores Right Now

Implementing targeted theft-deterrent strategies depends on consistent record-keeping, organization, and pattern recognition. A data-driven incident management process is the only way to keep pace with an extremely adaptable foe.
reduce shrinkage

A Root-Cause Analysis May Help Reduce Shrinkage

As the industry transitions from bricks and mortar to “bricks and clicks,” the capabilities of existing systems are being stretched thin, and many retailers have not fully integrated the new technology required to manage loss and reduce shrinkage effectively in an omni-channel world.
issues in asset protection

RILA’s Asset Protection Leaders Council, Part I

In an industry as dynamic as retail, asset protection leaders have long been faced with the daunting task of keeping pace with the changing...
issues in asset protection

RILA’s Asset Protection Leaders Council

In an industry as dynamic as retail, asset protection leaders have long been faced with the daunting task of keeping pace with the changing...
point-of-sale systems

20 Years On: The Dramatic Metamorphosis of Point-of-Sale Systems

Emerging point-of-sale systems technology, including self-checkout, was on full display at the annual National Retail Federation (NRF) conference in January. Among the companies showcasing...

A New Chapter in Retail

Following are a few article summaries that can provide you with a small taste of the original content available to you every day through...
mobile pos

Mobile POS: The Brave New World of Retail

In the beginning, there was the cellular phone. Then arose a new kind of phone, from whence sprang generation upon furious generation of increasingly...

Setting the Research Agenda

In the last edition of LP Magazine, we presented the findings from our first benchmark study, which focused on comparing practices and policies on...

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