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rapport-building techniques, retail association

Rapport-Building Techniques: The Power of Connection

Using rapport-building techniques with the subject can aid in gleaning information that can help identify and build rationalizations to be used later in the interview process. Establishing a rapport is a critical part of the interview, helping to build trust and injecting a certain level of serenity into the process.
involuntary confession, what is organized retail crime

Threats, Promises, and the Involuntary Confession

The voluntariness of a confession can be challenged in civil proceedings, when statements are obtained through the interviewer’s use of threats and promises. In other words, an involuntary confession is generally useless.
Interviewing, employee theft investigation

Are We the Liars? The Employee Theft Investigation and Getting an Admission at Any...

How do LP practitioners deal with the pressures of conducting internal theft interrogations in a forthright and honest way?What are the boundaries when it comes to obtaining an admission?
history of interrogation

The History of Interrogation According to Wicklander-Zulawski

BACKGROUND: Several years ago, the team at Wicklander-Zulawski was asked to discuss the history of interrogation at a conference along with its present situation...
negotiation tactics

LP Interrogation Techniques Can Work as Negotiation Tactics

Negotiation tactics are synonymous with terms ranging from compromise and mediation to haggle and interrogation. It is not difficult to argue the fact that...
loss prevention investigator, signs of deception and lying

Who’s Telling the Truth? Tips for a Loss Prevention Investigator

Let’s consider the context under which an individual decides to lie. First and foremost is the deceptive individual’s fear of detection. The fear of...

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