Conducting suspect interviews remotely is an attractive cost-sensitive solution that has become increasingly commonplace, according to a trainer who has taught thousands of retail security personnel on interview and interrogation techniques. Read More
Tag: interview and interrogation techniques
The International Supply Chain Protection Organization (ISCPO) Appoints Three Members to its Board of Directors
The International Supply Chain Protection Organization (ISCPO) announced today three new additions to its Board of Directors: Liz D’Aloia – CEO of HR Virtuoso Company, Brian Flannery – Sr. Director of Loss Prevention with Ulta Beauty and Wayne Hoover, CFI – Senior Partner at Wicklander-Zulawski & Associates.
Liz D’Aloia is the Read More
How was I going to secure an admission if I couldn’t look the employee in the eyes, observe his body language, and gauge deception in all the ways interviewers are traditionally trained? Read More
When it comes employee investigations, sometimes the “smell test” will not let you rest. You know, those situations when you listen to a story or a business practice, and something just plain stinks. Read More
In the nation’s third workplace shooting in 24 hours, a temporary worker at a Rite Aid distribution center in Aberdeen, MD, opened fire on her coworkers, killing three and wounding several others before shooting herself. Read More
How are shoplifting and other retail shrink concerns managed in retail stores with no loss prevention team? Read More
How do LP practitioners deal with the pressures of conducting internal theft interrogations in a forthright and honest way?What are the boundaries when it comes to obtaining an admission? Read More
A well-crafted statement freezes the moment of the admission or confession, providing the reader a snapshot into the mind of the guilty party. Read More
Work experience doesn’t necessarily mean you are a subject-matter expert. It could mean you know more than some people. A true subject-matter expert (SME) must have deep understanding of a particular process, function, or technology; must have studied the field; and must have spent hundreds—even thousands—of hours mastering a specific Read More
BACKGROUND: Several years ago, the team at Wicklander-Zulawski was asked to discuss the history of interrogation at a conference along with its present situation and possible implications for the future.
When we originally began thinking about this project, we thought it might be as simple as doing a book report relating Read More