Tag: fraud investigation


Rapport-Building Techniques: The Power of Connection

Rapport-Building Techniques: The Power of Connection

Using rapport-building techniques with the subject can aid in gleaning information that can help identify and build rationalizations to be used later in the interview process. Establishing a rapport is a critical part of the interview, helping to build trust and injecting a certain level of serenity into the process.   Read More


Data Analytics Pyramid

Data Analytics Pyramid

As loss prevention and asset protection practitioners, we are often asked to describe our jobs to others. In the old days, we could get away with simply stating, “I catch people who are stealing from my company.” And while this was—at one time—an accurate representation of our duties (and probably   Read More


2014 Retail Data Breaches

 

2014 was a year where retail data breaches dominated retail news and changed the corporate landscape of many retail organizations. The phrase, “It’s not if you will have a breach, but when you learn that you’ve had a breach” became common language for retail loss prevention departments across the country.   Read More


2014 Retail Data Breaches

2014 Retail Data Breaches

2014 Retail Data Breaches
2014 was a year where data breaches dominated retail news and changed the corporate landscape of many retail organizations. The phrase, “It’s not if you will have a breach, but when you learn that you’ve had a breach” became part of our common language. We also found   Read More


Thinking Outside the Small Box

Thinking Outside the Small Box

Brad Seehoffer, district loss prevention manager for thirty-eight Big Lots stores in upstate New York and Pennsylvania, remembers the good old days of loss prevention, but he doesnt miss them. I would spend days searching through journal tapes to find one transaction for a fraud investigation, says Seehoffer. Or discover   Read More