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Great Customer Experience Is More than a Buzzword

For the past several years, “customer experience” has been one of the most talked-about topics in retail. Seminar after seminar at the past two...
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LP Insider’s Top Five Retail Industry Articles of 2016

It’s Déjà Vu All Over Again: The Future of Retail Will Include Circuit City E-commerce may be retail’s future, but brick and mortar is far...
Retail Industry Shopping Gallery

The Brick-And-Mortar Retail Industry Continues to Struggle

As I was beginning to write this article about the retail industry and the challenges it’s facing, I wondered if it made sense in...
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The Ongoing Battle to Define the Future of Retail Continues to Heat Up

It seems like “the future of retail” is one of the most talked-about topics whenever the retail industry is discussed. There are hundreds of...

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