Tag: asset protection
Interview and Interrogation Training: Eyes Don’t Mean Lies
This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about eye movement.
Byron Smith Named Chairman of the International Supply Chain Protection Organization
The start of the new year brings about some exciting changes with ISCPO’s leadership and board of directors.
Byron Smith, CFI, LPC, who has served...
Can a “Smart” Register Drawer Positively Influence Customer Relationships?
No area of interaction in a bricks-and-mortar retail environment is more critical than that between the store staff and the customer, usually at the point-of-sale (POS).
Solutions Snapshot: Checkpoint Systems
Solution providers offer a wide spectrum of mission-critical products and services designed to help meet the rising demands of the asset protection function and...
Interview and Interrogation Training: Developing Rapport
Many times, when I conduct training courses, I ask attendees about what makes a good interviewer. A variety of topics, traits, and characteristics often arise, but one response consistently comes forward: the ability to build rapport.
LPM Insider’s Top 5 Retail Security Articles of 2018
LP success stories, the world of loss prevention according to Paul Jones, and undercover vs. visible LP — these are the topics that drew the attention of retail security readers in 2018.
5 Upcoming Loss Prevention Conferences and Events
Happy New Year! This is the time of year when everyone's getting organized for 2019. Let LPM help you find your next networking opportunity, retail technology expo, or training course.
LP People on the Move: January 2019
Professional advancement and building a successful loss prevention career can mean many things to many different people. For some individuals, it may mean reaching...
The Big Picture: Retail Video Today and What’s Coming Tomorrow
Visual information is no longer the only — and perhaps not even the primary — component of a video surveillance system. Images are still valuable, but it is the data inherent within them that provides for new applications and value. A camera is now a computer with a lens. Video once provided LP with extra eyes. Now it also offers brains.