A handful of states and cities have mandated that shoppers wear coverings in grocery stores and other public places as they try to contain the spread of the coronavirus pandemic.
But retailers are struggling with how to convince their customers to follow the requirements. Major chains have yet to ban those who don’t put on masks, even as labor advocates push for more protections for frontline workers.
Stores are reluctant to antagonize shoppers by turning them away.
Wegmans, for example, wants to minimize “the likelihood of conflicts in our stores” and will “not put our people in the position of having to deny entry to our stores,” even in states where masks in public settings are required, a representative said…Â CNN Business