A new independent research study confirms what many loss prevention professionals already know: Solink is delivering measurable results in reducing shrink, accelerating investigations, and enabling smarter, leaner teams to do more with less.
In fact, the report found that 68% of Solink customers have switched from other platforms like Genetec, Avigilon, and Verkada—meaning Solink is taking over significant market share in the video intelligence sector.
Driving Results for Loss Prevention Teams
The study surveyed 150 decision makers across retail, hospitality, logistics, and financial services, with respondents highlighting transformative gains in loss prevention performance when using Solink.
These benefits include:
- 64% less time spent on loss and theft investigations
- 51% decrease in loss and theft-related incidents
- 32% faster emergency response times
- 35% reduction in in-person health and safety checks
- 50% reduction in false alarms
- 62% fewer in-person site visits for security-related work
These performance gains speak volumes, and they’re achieved without requiring expensive hardware overhauls. Solink integrates seamlessly with more than 30,000 camera models, providing full functionality on the systems businesses already own.
Why Solink Is Stealing Market Share
Solink is redefining what loss prevention teams should expect from their video security platform, and the rest of the market is feeling it.
According to the report, 68% of Solink customers switched from another video security platform. The most commonly replaced systems included Genetec (19%), Avigilon (13%), and Verkada (10%).
When asked why they made the switch, respondents pointed to four key drivers:
- Open platform, no hidden fees. No expensive cloud connectors or rip-and-replace needed. Solink supports over 30,000 camera models so you can turn your existing video security infrastructure and data into a business intelligence powerhouse.
- Cross-functional value that extends beyond LP. Solink is becoming the source of truth for your business. Loss prevention, IT, operations, security—even HR and marketing—are all tapping into the Solink platform for insights. That’s not just security. That’s video intelligence.
- Dedicated customer success, not DIY support. While others leave onboarding and troubleshooting to chance, all Solink customers get fast 24/7/365 global support and a dedicated customer success team that actually listens. We ensure customer feedback always shapes the Solink roadmap.
ROI That Proves Itself
All of this translates into real dollars. Based on the efficiency savings found in the study, it’s estimated that Solink customers save an average of $1,500-plus per month per location, averaging more than $18,000 annually for each location in direct ROI for each site.
Here’s how it breaks down per location:
- $8,000-plus/year via theft prevention and faster investigations
- $2,500–$3,500/year through faster emergency response
- $3,600/year saved by reducing false alarms
- $2,000–$3,000/year in IT maintenance savings
These numbers don’t just reflect smarter security, they underscore how cloud-based systems can directly impact a business’s bottom line.
The Role of Cloud Video Security in 2025
As economic headwinds, regulatory complexity, and labor challenges continue to grow, more loss prevention leaders are looking for security systems that offer open platform flexibility, deep AI analytics, and a proactive support team that will ensure you have the tools and data available to run a lean yet powerful loss prevention program.
Interested in seeing the full breakdown of savings, industry benchmarks, and use cases of Solink? Download the full ROI study here.
About Solink
Solink is a cloud video security and analytics platform that works with your existing cameras, access controls, and operational technologies like POS and labor management, helping you modernize and improve security and operations without costly upgrades. Solink is already trusted by 30,000 customers, across 32 countries. For more information, visit www.solink.com.
