No retailer wants to watch someone walk in their store, grab merchandise, and leave the store without paying. But what happens if a store employee tries to stop them? Sometimes people get hurt or even killed. Over the years, the loss prevention industry has debated the benefits and disadvantages of physically stopping shoplifters. Today many retailers have a no-stop policy. In this podcast, seasoned LP executive Johnny Custer examines the issues surrounding this controversial topic and the on-going debate.
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