Solving Multiple-Suspect Thefts
Early in my career, I investigated many multiple-suspect thefts with a less than satisfactory case resolution. Not being able to identify the primary culprit...
Monitoring and Securing Cargo with Electronic Padlocks
Many of us in the loss prevention world can attribute our roots to the fundamental, foundational role of store detective. As a detective, the...
Why Is It Getting So Much Harder to Manage People?
During the boom, business leaders began to notice a new attitude emerging among employees. It came to be known as the “free agent” mindset—the...
Implementing an e-Learning Strategy for Loss Prevention Training
In today’s economy, cutbacks, downsizing, and store closings have become a common means to streamline the bottom line of today’s retailers. Nowhere more than...
Identity Theft – A Growing Epidemic of Fraud
The fastest growing financial crimes in America today are check fraud and identity theft. The Nilson Report estimates check fraud losses to be about...
Improving Home Improvement Shrinkage
E D I T O R : Your title is vice president of loss prevention, safety, and hazmat. That entails a lot. Give us...
Stopping Theft with the Click of a Mouse
Detecting internal theft at JCPenney has leap-frogged into the 21st century. Just five years ago, attempting to identify possible fraudulent refunds meant that every...
A Primer on LP in DCs
The control of losses in a distribution center is not that much different than in a store. The sources of loss are essentially the...
Retail Refund Fraud and Abuse
In almost every neighborhood, at least one resident is known for “renting” merchandise from stores. Some refund abusers have purchased ticket guns to reattach...
Operational Shrink in Retail: There’s More to LP than Preventing Theft
Since its inception in 1993, the Lowe’s Companies loss prevention and safety department has tailored its programs to identify and respond to losses that...