Managing Response to Protest Campaigns Against Retailers
In the past, retailers considered public demonstrations to be a police matter and relinquished the development of response plans to the local level. Retailers...
Civil Recovery in the Sunshine State
Many people are familiar with civil recovery demands in Florida for $200 and use that amount as requested statutory damages for any civil shoplift...
Thinking Outside the Small Box
Brad Seehoffer, district loss prevention manager for thirty-eight Big Lots stores in upstate New York and Pennsylvania, remembers the good old days of loss...
AAFES Loss Prevention–A Mission with a Challenge
We have the responsibility to be there for our troops—whenever and wherever they go—to ensure they are provided with the goods and services they...
Leveraging People, Technology, and Relationships
The core of this article focuses on the impact of cutting-edge technology and technical analysts working in Hollywood Entertainment’s loss prevention department. However, these...
Getting the Job Done: The Go-To People Inside LP
EDITOR’S NOTE: In each issue of LossPrevention, we have conducted an interview of a senior retail executive. For a different perspective, we decided to...
Internet Fraud—How the Web Is Changing LP
The bust ended on a familiar enough note. At a dusty border crossing in San Ysidro, California, a young woman was recently arrested by U.S. postal...
Managing Change at the Worlds Most Admired Specialty Retailer
EDITORS NOTE: Leonard A. Schlesinger is vice chairman and chief operating officer of Limited Brands. He also sits on the companys board of directors....
Protecting Your Company Against Check Fraud
The recent growth in check fraud has reached epidemic proportions, leaving no individual, company, or municipality immune. More than 1.2 million worthless checks enter...
Solving Multiple-Suspect Thefts
Early in my career, I investigated many multiple-suspect thefts with a less than satisfactory case resolution. Not being able to identify the primary culprit...