Taking a CLEAR Approach to Greater Success against Retail Crime
Is there a down side to CLEAR? In the middle of a recession that has most retailers and law enforcement organizations taking a tight-fisted...
“It’s All Cool”—Starting Loss Prevention for a Hot Brand at Oakley Retail Stores
A conversation with Maggie Newton is fast moving, informative, fun, and asymmetric. Upon reflection, this is not surprising, because it seems to mirror what her employer, Oakley, Inc., is...
Mall Security and LP—Communication Is the Watchword
With people's focus drawn to the economy, they are naturally looking around for something to laugh at, and mall security is handy. But security...
From Store-Level LP Associate to EVP of Stores
At the time of this interview in 2009, Marvin Ellison was executive VP of US stores at Home Depot and the first African-American in the company's executive suite.
Protecting the International Business Traveler
Almost five years have passed since writing “Personal Safety While Traveling Abroad on Business” for the September-October 2003 issue of LP Magazine. Over this relatively short...
Yeah! High-Energy LP at Abercrombie & Fitch
EDITORS NOTE: Dennis Klein isvice president of loss preventionfor Abercrombie & Fitch where heis responsible for asset protectionand safety throughout the1,046-store specialty apparelchain. His...
Shrinkage Awareness – Communications with an Edge
In a large organization like JCPenney, new hires are immediately given a tidal wave of information on policies, procedures, scheduling, customer service, and register training as...
Through the Eyes of the Guest – Asset Protection at Gordmans
Successful asset protection and store security programs are never “tone deaf.” This means that the most effective programs are shaped, managed, and refined over time to reflect...
Targeting Return and Other Retail Fraud
Since opening its first store in 1962, Target has set itself apart from other discount retailers by differentiating itself as a design leader with fresh and...
Combating Cargo Loss at the Army & Air Force Exchange Service
Since the first formal post exchanges were established by the War Department in 1895, an exchange system has served side-by-side with U.S. military troops both in...