January - February 2021

This totally redesign edition features an interview with Keith White, chief of safety and security for Salesforce.com. Plus, we explore LPM’s ORCAs in Action initiative that is focused on fighting organized retail crime. After a tumultuous 2020, retail executives address “What’s Next?” for 2021. Finally, we learn more about what the industry does—and does not—know about ORC and the need for more research.

View the digital flipbook version of the January-February 2021 issue.

Magazine Features

• The Top 10 Hot List of LP Themes for 2021
• ORCAs in Action: A Testament to Cooperation and Teamwork
• What Now? Old Problems and New Priorities Await LP in 2021
• A Little Less Talk and a Lot More Research
• Creating Value to the Enterprise

Editor's Letter

• LPM Reimagined: Beyond a New Look

Interviewing

• Who Tells Lies?

LPM Excellence

• LPM Magpie Awards: Caroline Kochman, Excellence in Partnerships
• LPM Magpie Awards: Roger Greene, Excellence in Leadership

Certification

• Certification Not Just for LP Practitioners

Retail Cyber Security

• E-commerce Grows and Risk Follows. What to Look for in 2021

Technology

• Misinformation, Censorship, and Big Tech

Parting Words

• Thinking about This and That