Retail Crime

At a time when store margins are under intense competitive pressure, retail shrink can make or break a retailer's bottom line. But retail shrink numbers are vulnerable to blind spots and imprecise metrics.

Fighting digital commerce fraud is an unrelenting challenge for all merchants that do business online. To put it bluntly, it's revenue protection.

For this benchmarking survey, the authors looked at how some of the biggest retailers in the US are experiencing shoplifting, violence associated with these incidents, and the shoplifting policies and procedures put in place to manage these issues.

Writing a loss prevention manual — or rehabilitating a long-forgotten one — is no easy task. But trying to operate without one can also be pretty complicated.

Theft; Officer-involved shooting

Cop helps catch 4 states thieves

Scamming the scammer

Four women arrested

Shoplifter pulls knife

Eliminating bias in facial rec

Fleeing shoplifter dies in crash

Fraudster gets 32 months

Restaurant employee jailed

ID theft: ICE attorney gets 4 years

Exactis' data leak beats Equifax's

Massive ORC theft

Various factors, including tight budgets, increases in serious crime, and shrinking availability of patrols have affected police procedures and shoplifting penalties.

EDITOR'S NOTE: Paul Jones, LPC, is the new director of asset protection and risk management at CKE Restaurants Holdings, Inc. The 25-year retail veteran...

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