Nothing kills retail sales like a rude employee and a bad customer interaction, according to a recent survey of 1,000 shoppers.
This past week, top interviewers from across the country came together in Fort Myers, FL for the 2019 Elite Training Day hosted by Wicklander-Zulawski...
There is no universal secret to professional development success. Still, there tend to be commonalities among LP leaders who gain recognition within their organizations. And they’re not always what you’d expect.
All of us throughout the LP community are proud of the accomplishments of those who have worked hard and earned a new place along their loss prevention career path.
We are pleased to recognize and congratulate these industry leaders who recently obtained certification. Despite their demanding schedules, they still saw the value and took the time to obtain this industry-leading credential.
High staff turnover in stores, including in asset protection and loss prevention positions, complicates the effort to keep general and LP staff continually updated and skilled in profit protection.
The Loss Prevention Foundation (LPF), in partnership with the University of Indianapolis Department of Criminal Justice, held its first Learning Day of 2019 on...
Last December, I went on an adventure to China, and from the perspective of a certified forensic interviewer (who loves to observe behavior), the main takeaway is that people are the same no matter where you go.
Despite the evolution of the LP industry, it remains a predominantly male environment. Why aren't there more women in loss prevention? Editorial Director Jac Brittain, LPC, decided to find out.
Once you have senior leadership's buy-in, you can then create accountability for controlling loss beyond the LP team. The best place for accountability is in your company's performance reviews.