Industry News

ALTO’s Rhett Asher and ThinkLP’s Tony Sheppard discuss how their partnership gets better data from retailers and helps them react quickly to increase store safety.

This new strategic collaboration will bring together two of the industry’s most recognizable leaders in customer engagement and shrink management.

Clear policies and training in retail security matter. In this article by Joe Blaettler, read how a store’s failure to properly train employees in loss prevention led to an $8 million verdict after a plaintiff was injured during an attempted shoplifter detainment.

On December 18, Officer Sara Howell—disregarding significant risk to her own safety—reached into the back seat and dragged the trapped victim out of the vehicle just as it became fully engulfed in flames.

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While contributors to shrink are multi-fold, one strategy that retailers have leveraged to successfully combat shrink losses is scan-based trading (SBT).

Data released by the US Census Bureau shows that core retail sales during the 2024 holiday season grew an unexpectedly high 4% over 2023 to a record $994.1 billion, coming in ahead of the National Retail Federation’s forecast.

Tony D'Onofrio shares his tip five takeaways from the National Retail Federation's 2025 Big Show in New York City.

Listen in as McLane Head of AP, Security, and Crisis Management Glenn Master, UPS VP of Public Affairs Jessica Lowrance, and Travelers Inland Marine National Practice Leader and Transportation and Crime and Theft Specialist Scott Cornel discuss the efforts of the International Supply Chain Protection Organization (ISCPO) and the Supply Chain Coalition to combat the newest strategic theft in retail: fictitious pick-ups.

The newly enhanced, cloud-based Shrink Analyzer application can now integrate RFID and EPC data from targeted—and previously unmonitored—store areas to improve visibility and predictions of loss events.