The only nonprofit to represent closed-loop (i.e., brand-specific) gift cards, the RGCA acts as the voice of the industry and its members actively work together to advance gift card experiences.
As customer aggression and retail crime surge, new research shows widespread public support for body-worn cameras as a tool to protect frontline workers, deter bad behavior, and enhance safety across various industries beyond law enforcement.
To give you a better feel for the vast impact of the ORC problem, we have provided a glimpse into just a few of the incidents that took place in the month of July, 2025.
The future of retail through 2030 will be shaped by a hyper-connected ecosystem, AI-driven personalization, and diversification beyond product sales, all accelerated by rapid technological adoption and evolving consumer expectations.
New Data Shows 22,000 Arrests and $150 Million in Recovered Stolen Goods Across California | $81K ULTA Theft Suspect Arrested After Worker Sees News Report | Ex-Employee Accused of Stealing Over $90K From Georgia Resort
AI voice cloning is emerging as a powerful tool for retail fraud, allowing scammers to impersonate authority figures and manipulate employees through realistic, emotionally convincing phone calls.
Retailers are increasingly unifying fraud and asset protection teams to combat evolving threats more effectively, reduce losses, and build stronger, cross-functional defenses.
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.