A Korean restaurant beloved by influencers and Angelenos has allegedly gone out of business due to fraudulent refund requests from customers who received their...
The customer experience is crucial to generating sales — online and in-store.
That’s according to The Verint Experience Index, from customer engagement company Verint, which...
Target, Macy’s, Kroger, are among the stores that will continue to require face coverings as chains navigate sometimes contradictory local, state and federal directives...
Trader Joe’s kept its customer satisfaction score steady during 2020, which is more than most other retailers can say.
Trader Joe’s topped the supermarket industry...
In the coming months, billions of doses of coronavirus vaccines will be dispatched via truck, plane, ship, and rail to hospitals, clinics, and pharmacies...
Old Spice is updating and expanding the standard barbershop experience with its first brick-and-mortar location.
The 80-years-plus men’s grooming brand from P&G is opening a...
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.