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Investigations

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Drug Diversion: Preventing Retail Pharmacy Theft

As loss prevention professionals, we are all familiar with the nuts and bolts of running an investigation for a concealed shortage, cash register shortage,...

How to Recognize Signs of Employee Fraud

A comprehensive study of injuries and illnesses in retail several years ago surprised researchers at the National Institute for Occupational Safety and Health (NIOSH)....

Random Lessons from the Room: Part Two

This is the second in a series of articles where we will discuss lessons that we have learned over the years while interviewing tens...

Preparing the Final Voluntary Statement

When we first started to provide interview training to Europe in 2009, we were surprised to find that the process of obtaining a voluntary...

Interview and Interrogation Training: Surround Yourself with the Right People

In this week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, Brett Ward, CFI, divisional vice president of client relations...

Interview and Interrogation Training: Prepare Your Interview Strategy

In this week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, Brett Ward, CFI, divisional vice president of client relations...
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Random Lessons from the Room: Part One

Conversations often take strange turns, leading where we never expect them to go. Such a conversation inspired this column discussing the lessons we’ve learned...

Personality Disorder Characteristics May Affect an Interview

When it comes to interview and interrogation, we may deal with many different personality types, which can influence the way that we approach the...

Interview and Interrogation Training: Time Considerations

In this week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, Brett Ward, CFI, divisional vice president of client relations...

Interview and Interrogation Training: Listening to Your Subject

In this week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, Dave Thompson, CFI wants to talk about the importance...
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