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Investigations

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Random Lessons from the Room: Part Four

We ended our last column with a short discussion of the value of developing a timeline of events to organize the case and help...

Interview and Interrogation Training: Harassment Investigations

In this week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, Dave Thompson, CFI wants to talk about the importance...

Research Findings from Employee Theft Articles

For more than 30 years, I have been researching employee theft, occupational crime, employee dishonesty, and workplace deviance. I peruse scholarly journals and academic...

Interview and Interrogation Training: From “Lie to Me” to Synergology

If a person crosses his or her arms during an internal theft interview and does not talk, does it mean they are lying, or are...

The History of Interrogation According to Wicklander-Zulawski

BACKGROUND: Several years ago, the team at Wicklander-Zulawski was asked to discuss the history of interrogation at a conference along with its present situation...

Target’s Minimum Wage Increased. What Does That Mean for Theft?

Employee theft is a source of loss simply too costly to ignore, which is why loss prevention practitioners are always on the lookout for...
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Random Lessons from the Room: Part Three

This is the third in a series of articles where we will discuss lessons that we have learned over the years while interviewing tens...

Random Lessons from the Room: Part Three

This is the third in a series of articles where we will discuss lessons that we have learned over the years while interviewing tens...

Drug Diversion: Preventing Retail Pharmacy Theft

As loss prevention professionals, we are all familiar with the nuts and bolts of running an investigation for a concealed shortage, cash register shortage,...

How to Recognize Signs of Employee Fraud

A comprehensive study of injuries and illnesses in retail several years ago surprised researchers at the National Institute for Occupational Safety and Health (NIOSH)....
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