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Investigations

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Interview and Interrogation Training: Rationalizing Without Minimizing

This week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI, vice president of operations for WZ,...

Interview and Interrogation Training: Eyes Don’t Mean Lies

This week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International...

Life Is Like a Circle: Part One

Life is like a circle. What goes around comes around, and karma catches up with people. The recent uproar over sexual harassment allegations seemed...

Studies on Lying and Cultural Differences

Since 1980, the percentage of people in the United States who primarily speak a language other than English has grown by 158 percent while...

LPM Insider Survey Results: Should Retailers Conduct Employee Bag Checks?

In last week’s LPM survey, we discussed the practice of checking employee bags upon exiting the stores, and class action lawsuits filed by hourly...

Analyzing Employee Theft Statistics from a Specialty Retailer

When I was a doctoral graduate student at the University of Minnesota during the late 1970s, I began conducting research on employee theft. At...
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LPM Insider Survey: Conducting Employee Bag Checks

In last week’s most-read article, “Security Footage Sinks Employee Lawsuit Targeting Employee Bag Checks,” we learned that Nike recently prevailed in a class action...

Security Footage Sinks Employee Lawsuit Targeting Employee Bag Checks

Nike has prevailed in a class action lawsuit filed by hourly retail workers demanding that the company pay them for the time they spent...

Signs of Deception and Lying in an Interview

Many people believe when an individual refuses to make eye contact there is a strong indication the person is being deceptive. People also believe...

The Debate around Recording Interviews

As most of you know, we have been actively recording our interviews since we opened our doors as Wicklander-Zulawski in 1982. While we use...
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