Investigations

As the world continuously changes, WZ strives to bring you the most modern, evidence-based, and proven interviewing methods. Here, learn more about how changes in concepts will impact your interviews.

In this video, Dave Thompson, CFI, and Tony Paixão, CFI, CFE, answer investigator questions about everything from fear of failing to obtaining an admission to the type of empathy statement to use during an interview.

In this video, Dave Thompson, CFI, and Chris Norris, CFI, answer investigator questions—from lying about evidence to the impact of non-confrontational methods taught globally. Watch now!

What does it take to be a leader in this industry? Join us for a discussion with our panel of seasoned retail LP leaders as they share their diverse career paths in this dynamic field.

In this video, Dave Thompson, CFI welcomes Mark Fallon to discuss The Mendez Principles—a set of principles that help investigators conduct successful interviews. This video is perfect for professionals looking to improve their investigative interviewing skills.

In this video, Dave Thompson, CFI, speaks with Cecilie Fjellhøy, known from the Netflix documentary Tinder Swindler. Hear about how she was treated in various interview settings and learn how interviewers can become supportive advocates to obtain reliable information.

In this video, Dave Thompson, CFI, and Bryan Barlow, CFI discuss the basics of trauma-informed interviewing and why applying trauma-informed principles in different interview scenarios is essential.

In this video, Amanda Weaver, CFI curates a discussion on the issues facing female professionals in the loss prevention field, featuring: Stefanie Hoover, CFI; Jennifer Schaefer, MA, LPC; Towanna Bazile, BMA, CFI; and Deana Bailey, CFI.

In this video, Bryan Barlow, CFI, flips the focus onto the investigator and the impact of traumatizing interviews.

In this article by Gil Zamora, delve into how mindful interviewing and investigating can have the most effective outcome.