Investigations

As cases become more complex with interwoven events, meetings, and people, the interviewer needs a simplified approach to help remember and understand the case.

It's amazing how often a really great interview plays such an essential role in closing out an organized retail crime case.

Whether you're in loss prevention, asset protection, human resources, audit compliance, or even law enforcement: when it comes to being a good business partner or good member of the community, you have to think about your role outside the scope of your normal job.

When I say "perspective," what I'm really trying to talk about is how I might view a situation versus how you may view a situation, versus somebody else, versus the way a situation actually occurred.

Who’s better at interviewing: men or women? You’re probably thinking that a post written by a woman would contain a clear-cut answer, firmly tilted towards—women. This should be a slam dunk, no-brainer, obvious as can be.

Everyone has known an Eric. He was the person who could join a crowd and seem to know everyone moments later. Walk with him into a crowded pub, and in minutes, he would be laughing and moving from person to person as if he had been a regular there for years.

The subject may state something like, “I wouldn’t have taken that money because I love my job.” How do you handle that type of denial?

Evaluating interviewer performance is one area that can be difficult to measure against the department’s overall expectations, but can be a major return on investment for the interviewer and organization.

One of the struggles that people have while conducting a phone interview is developing rapport as well as keeping someone engaged and involved over the phone. Learn more in this video tip of the week from the archives.

This week’s International Association of Interviewers interview and interrogation training tip from the archives has Dave Thompson, CFI, discussing the effect of an interviewer becoming agitated or aggravated during an interview or interrogation.