Investigations

Revisit the previously recorded video with Amanda Weaver, CFI, PHR on the balance of maintaining positive employee relationships while also fulfilling your responsibilities as an investigator. 

Watch this webinar now on-demand for a look at the impact of AI on retail crime, investigations, and interviewing. Retail crime is evolving fast, and AI is not only impacting the way we analyze and investigate theft and fraud, but it is also enabling the fraudsters, changing the game for loss prevention professionals, bringing new threats as well as powerful new solutions.

Revisit the previously recorded video hosted by Dave Thompson, CFI, and Chris Norris, CFI, as they discuss how professionals in the interviewing field can work alongside researchers to improve their practices and why this is so important.

The article emphasizes the importance of having consistent, flexible, and well-planned investigative interview protocols within organizations.

Revisit the previously recorded video hosted by Dave Thompson, CFI, and Chris Norris, CFI, as they discuss the difficulties of conducting interviews with subjects from another culture and the different ways messages can get lost in translation.

Revisit this previously recorded video hosted by Dave Thompson, CFI, and Chris Norris, CFI, as they discuss the importance of rapport and why it can't be faked or rushed.

Revisit this previously recorded video hosted by Dave Thompson, CFI, and Chris Norris, CFI, as they discuss the benefits of cross-training between loss prevention and human resource teams.

One variable that investigators must consider is the developmental progress of the interviewee—more simply defined as “age.”

Revisit this previously recorded video hosted by Dave Thompson, CFI, and Chris Norris, CFI, as they discuss how the phrase "I don't remember" doesn’t mean an interview subject is withholding information, with tips on how to adapt.

The updated CFI program from the International Association of Interviewers enhances investigative interviewing training with nearly 90 percent new content, incorporating global standards, evidence-based materials, and advanced learning options to meet the evolving demands of forensic interviewing.