Technology

As customer aggression and retail crime surge, new research shows widespread public support for body-worn cameras as a tool to protect frontline workers, deter bad behavior, and enhance safety across various industries beyond law enforcement.

The future of retail through 2030 will be shaped by a hyper-connected ecosystem, AI-driven personalization, and diversification beyond product sales, all accelerated by rapid technological adoption and evolving consumer expectations.

In this episode of LPM's Inside Scoop Podcast, Stefanie chats with RFID expert Jamie Kress about Total Retail Loss.

AI voice cloning is emerging as a powerful tool for retail fraud, allowing scammers to impersonate authority figures and manipulate employees through realistic, emotionally convincing phone calls.

Organized retail crime has evolved into a highly coordinated, often violent operation targeting high-value items like luxury handbags—but with innovative solutions like CIS’s Gen6 SP and The Boot, retailers are now fighting back with smarter, faster, and more secure technology.

Retailers can combat organized retail crime more effectively by using unified security systems and digital evidence management tools to streamline investigations, enhance data sharing, and strengthen collaboration with law enforcement.

Retailers are increasingly turning to AI and machine learning to combat rising shrinkage, as traditional loss prevention methods struggle to keep pace with the growing scale and complexity of retail crime.

Celebrating its 25th year, the Loss Prevention Research Council (LPRC) continues its mission to advance evidence-based retail crime prevention through collaboration, innovation, and rigorous research—growing from a bold idea in 2000 into a global leader in loss prevention strategy.

SEMM Holdings launched XceptView, a no-hardware-needed solution that turns existing video systems into actionable business intelligence for independent retailers and operators.

Stefanie Hoover and Tony D'Onofrio chat about his induction into the NRF Ring of Excellence and his continued passion for helping the retail LP industry at Sensormatic.