Investigations

Join us on Thursday, February 20th from 3-4:30 p.m. ET for two great sessions addressing how loss prevention professionals can navigate AI's impact on retail.

Revisit the previously recorded video hosted by Dave Thompson, CFI, and Chris Norris, CFI, as they discuss how professionals in the interviewing field can work alongside researchers to improve their practices and why this is so important.

Revisit the previously recorded video hosted by Dave Thompson, CFI, and Chris Norris, CFI, as they discuss the difficulties of conducting interviews with subjects from another culture and the different ways messages can get lost in translation.

Revisit this previously recorded video hosted by Dave Thompson, CFI, and Chris Norris, CFI, as they discuss the importance of rapport and why it can't be faked or rushed.

Revisit this previously recorded video hosted by Dave Thompson, CFI, and Chris Norris, CFI, as they discuss the benefits of cross-training between loss prevention and human resource teams.

One variable that investigators must consider is the developmental progress of the interviewee—more simply defined as “age.”

Revisit this previously recorded video hosted by Dave Thompson, CFI, and Chris Norris, CFI, as they discuss how the phrase "I don't remember" doesn’t mean an interview subject is withholding information, with tips on how to adapt.

The updated CFI program from the International Association of Interviewers enhances investigative interviewing training with nearly 90 percent new content, incorporating global standards, evidence-based materials, and advanced learning options to meet the evolving demands of forensic interviewing.

Revisit the previously recorded video hosted by Dave Thompson, CFI and Chris Norris, CFI as they discuss progressing from learning a trained skill to becoming proficient in that skill.

Dr. Klatte brings over 30 years of international-related expertise, including nearly 19 years based in Shanghai, China, where he currently leads the Shanghai Forensic Advisory Services practice at Grant Thornton, China.