Cyber Security Starts with Physical Security
When you think of cyber security, what comes to mind? For most it's software, hackers, and computers in general. According to the FBI, "A...
Security Theater: Feeling Safe at the Airport Does Not Make You Safe
Feeling safe and secure is a sentiment we all desire to obtain. We often reflect on investing in security systems and software for our...
How Our Memories and Perspectives Are Shaped by Social Media
Have you ever wondered what psychological impact social media has on us? More specifically, how does it affect our perspectives and memories? Social media...
How ORC Fuels Human Trafficking
What comes to mind when you think of organized retail crime (ORC)? High-shrink items with high-resell values, such as razors, baby formula, jeans, and...
The Blurring Lines between ORC and Cyber Crime
In 2003, the Loss Prevention Research Council (LPRC) worked on a three-year international research project with the University of Leicester, UK. The research was...
We Gave Up Privacy for Convenience Years Ago
The only surprising thing about Facebook's recent privacy fiasco is that anyone was actually surprised. Those of us who use social media and other...
Stop Worrying about the Retail Apocalypse and Focus on the Tsunami of E-commerce Returns
In the July-August 2017 issue of this magazine, I wrote an article titled "Brick-and-Mortar Is Not Dead; Amazon Just Proved It." That statement continues...
How to Become a Subject-Matter Expert
Work experience doesn’t necessarily mean you are a subject-matter expert. It could mean you know more than some people. A true subject-matter expert (SME)...
Three Types of Social Engineering That Keep Coming after Retailers
When you think of hacking, breaches, or cyber security, what do you think of? Probably software or technology. We often forget the human side....
The Danger of Forced Innovation in Retail
When planned, innovation is an essential part of the evolution of retail. But when innovation is forced on a retailer, it can be a...