For those charged with protecting company assets, a couple of recent news items raised red flags about dishonest insiders. Multiple studies underscore the risk from dishonest insiders and found that an important security tactic—the “two-person rule”—isn’t always enough. The research also provide insights into how employees rationalize dishonest behavior.
Retail workers need to hear the message—frequently—that their company cares about them. Employment law experts, speaking at recent national security conferences, suggested three steps to reduce the likelihood that retail workers will feel that you ignored or mismanaged their complaints.
The extent to which retail investigations have been transformed by analytics is a good reflection of just how quickly things move in a technology age. LP execs from Bloomingdale’s, Safeway, Home Depot, Designer Brands, Best Buy, and Walmart weigh in on the evolution of investigations.
Loss prevention is a moving target. Every time a new retail strategy is put in place, such as buy online, pick up in store (BOPIS), it’s up to loss prevention professionals to devise countermeasures to combat the new theft opportunities that arise. Best Buy, Acme Markets, and Wegmans loss prevention executives give their recommendations.
Over 279,000 shoplifters and dishonest employees were apprehended in 2018 by just 20 large retailers who recovered over $114 million from these thieves, according...
The great thing about the enticement question is that we can use it regardless of whether we have any evidence. The wording of the question thus becomes very important.
Employee theft is a major problem for many employers in the United States, coming in at number two on the list of leading causes of inventory shrinkage (behind shoplifting/ORC), according to the 2018 National Retail Security Survey.
A common question that comes up in training seminars is: "How the heck do we get that written statement?"
In situations where a subject reverts to “I don’t remember,” it is generally a means of defending himself without having to admit to participation in a particular act.
With each topic that you introduce, there might be a little bit of resistance. What do we need to do to decrease resistance? Build more credibility, show understanding, and eventually lead to another assumptive question.