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Employee Theft

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Interview and Interrogation Training: What Is the WZ Method?

The Wicklander-Zulawski (WZ) method is a non-confrontational interview that allows the interviewer to build credibility through a brief introductory statement—and then show understanding through rationalizing.
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6 Steps for Preventing Employee Theft of High-Value Property

To the extent possible, it’s good to keep high-value assets and critical material separate from employees, but that’s not always practical.
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Interview and Interrogation Training: What Is a Participatory Interview?

The participatory approach is specifically used when there’s circumstantial evidence or that there’s a possibility that your subject might have an excuse, an explanation, so some type of alibi that may or may not be true.
Chris Norris, CFIvideo

Interview and Interrogation Training: Room Setting for the Witness

Even though there's going to be a third person in the room, we need to create a one-on-one conversation with the subject.
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The Moral, Societal, and Legal Obligation for Workplace Theft Prevention

At first, this may seem like an issue that involves only the retailer. However, the decision to ignore generally accepted cash and merchandise controls has far-reaching implications.
Chris Norris, CFI

Interview and Interrogation Training: Question Formulation for Fact Gathering

What's really important when it comes to fact-gathering interviews is an understanding of question formulation. It's necessary to understand when to ask an open-ended, expansion, closed-ended, enticement, assumptive, or even echo question.
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Interview and Interrogation Training: Handling Requests

Even though we might ultimately deny a request, we don't want to do so in a way that creates an adversarial relationship with the subject. Think about it like this: nobody likes being told no.
Chris Norris

Interview and Interrogation Training: Enticement Questions

The great thing about the enticement question is that we can use it regardless of whether we have any evidence. The wording of the question thus becomes very important.
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How to Craft a Flawless Interview Closing Statement after an Investigation

A well-crafted statement freezes the moment of the admission or confession, providing the reader a snapshot into the mind of the guilty party.
Tammy Clark

Interview and Interrogation Training: Don’t Take It Personally

What we have to remember is that it isn't personal. It's not about us. It's not personal to anyone except the individual who was involved in the incident.

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