Since 1850, Pinkerton has been synonymous with security and risk management. Today, Pinkerton stands at the forefront of retail security—vigilantly protecting what matters most in an industry where risks are as diverse as the products on the shelves.
Pinkerton in Retail
In the fast-paced retail environment, security cannot be an afterthought. Pinkerton is here to help you create a safe and more secure shopping environment. We leverage our experience and expertise with applied risk science methodology—in other words, data-driven insights infused with our people, technology, and history-backed knowledge—to thoroughly identify your risks and address them.
We have partnered with organizations across all industries in more than 100 countries, helping our clients safeguard their interests and maintain operational integrity. While other organizations in our industry may operate in part and parcel, Pinkerton operates holistically, offering comprehensive services and solutions, including embedded subject matter experts, protection, investigations, and risk consulting, regardless of size or scope.
When your business grows, we grow with you. For example, if you want to open another retail location, we can help you understand the risks at prospective locations—from crime to natural disasters and industrial hazards—so you can choose the right place. If you plan to add new vendors, we can conduct due diligence, researching their operations and backgrounds to determine whether they are in good standing. And if you need to travel to connect with your new vendors or wholesalers in regions that may pose a threat to you or your business, we can provide travel security so you can focus on your objectives.
Embedded Subject Matter Experts
Pinkerton Embedded Subject Matter Experts (SMEs) are more than just consultants; they are integral parts of your team and are dedicated to your safety and security from within. These specialists blend seamlessly into your retail organization, bringing actionable risk mitigation and security knowledge—everything from supply chain analysts, in-store investigators, and GSOC operators to quality, compliance, and assurance specialists. Whether it’s strategic intelligence, tactical security, or technical expertise, you gain a quicker, cost‑effective solution for acquiring expert talent and the ongoing professional development and industry insight that only a leader with our experience can provide.
Protection
Pinkerton protection services are designed to offer unmatched security and protective intelligence for every need, from ad hoc emergencies to long-term strategic plans, protecting what matters most to you—your people, places, and assets. We specialize in safeguarding executives and key personnel, with comprehensive protection strategies that ensure safety without intrusion. For events of any scale, such as store openings or new product launches, we provide detailed security planning and implementation to create a secure environment for employees and customers alike. In crises, we stand ready to act swiftly, offering immediate support fitted to the situation at hand, from natural disasters to workforce disruptions. And, when you need protection for high‑value assets in transport, we put our agents to the task. We bring a legacy of commitment, ensuring every detail is managed with precision and care.
Investigations
With a storied history as America’s first detective agency, Pinkerton delivers detailed and discreet investigations. Leveraging years of experience in the retail and corporate sectors, our investigative services are meticulous, providing a clear picture of potential impacts on your organization—anything from criminal activities, fraud, counterfeit, brand protection, Know Your Client/Know Your Supplier (KYC/KYS), and workplace violence prevention and threat management.
For ORC cases, we use investigative techniques, proprietary technology, data analytics, and human intelligence techniques. We start with a lead and trace the connections—what’s being sold, who’s selling, who’s buying, and who they’re connected to. It’s like putting together a puzzle; we investigate, analyze, and then put it together in a way that makes sense. We follow all leads with the ultimate goal of identifying organized retail crime rings.
And when it comes to supply chains, we know they are the heartbeat of any retail organization. If your supply chain has been disrupted, we can identify vulnerabilities, monitor risks along routes and near suppliers or distribution centers, and then help you implement enhanced security measures.
Consulting
Whether you are updating your store’s security plans, conducting site risk assessments as part of a compliance requirement, or addressing new security challenges resulting from a move, expansion, or M&A, Pinkerton is here to help you identify threats, vulnerabilities, and gaps in your facilities and existing security procedures. Pinkerton can also provide actionable recommendations and long-term programs to help you avert potential security incidents to keep your employees and customers safe.
Innovative Products
Pinkerton Crime Index
The frequency and type of crime in your community can have a profound impact on your store’s bottom line. Crime risk is closely correlated with property values, school enrollment, and a wide range of municipal outcomes.
The Pinkerton Crime Index (PCI), our innovative and powerful AI and frontier data science tool, provides valuable insights into local and national crime trends—including seasonality, days of week, and time of day when crime is most prevalent. Updated monthly and with over 90 percent accuracy in the US, Canada, Mexico, UK, Sweden, and Australia, PCI is instrumental in helping retailers make informed choices about how to allocate security resources and create safer spaces for their employees and shoppers. PCI can also help retailers fulfill compliance obligations—from regulatory and insurance requirements to duty of care responsibilities.
Pinkerton Risk Pulse
Large threats—from power outages to natural disasters to industrial hazards—pose particularly worrying hazards for retailers. Extended downtime for any reason can deliver a crippling financial blow.
The Pinkerton Risk Pulse is an advanced analytical report that equips organizations with crucial insights into site-specific risks, offering a more robust approach to risk management. Utilizing advanced algorithms and specialized data analysis techniques, Risk Pulse delivers a detailed overview of various risks, from criminal activities to natural disasters. As a retailer, you can leverage these comprehensive reports—crafted with the latest available data—to prepare for potential disruptive events and protect your employees and customers, and operations and assets.
In an industry where every detail matters and every risk can impact the bottom line, Pinkerton’s unwavering commitment to retail security is more than just a service—it’s a partnership. For over a century and a half, we have stood as a beacon of safety, evolving with the times to offer retailers the most comprehensive and sophisticated security solutions. From start to finish, strategic planning to tactical implementation, temporary to permanent, we can do it all. One point of contact. Consistent approach. World-class delivery. We never sleep. Learn more at pinkerton.com.