Unfortunately, the convenient self-checkout option is popular among genuine customers and fraudsters alike. Read this article, then check out the video for clips from actual LPRC offender interviews on the subject.
About the Author
Stephanie Lin is a research scientist with the Loss Prevention Research Council. She has been with the organization for over three years. Lin's background is in experimental design, survey methodology, and statistical modeling. At the LPRC, she facilitates the retail fraud, violent crime, and data analytics working groups and has conducted dozens of research projects where she interviewed hundreds of customers, offenders, and associates to help LP professionals evaluate the effectiveness of AP technologies and enhance deployment strategies.