Nathaniel Fry is a partner with IBM Business Consulting Services focusing on utilizing innovation to improve the sales and profit performance for retailers. He has thirty years experience in helping retailers successfully improve their performance.
Robert Rice is the director of loss prevention operations and risk management at Office Depot. Prior to his current tenure, he was director of loss prevention for several years at Nike, Inc. Rice has almost twenty-five years of retail experience in loss prevention, finance, store operations, inventory control, internal audit, store field management, and alarm monitoring management.