Michelle Brown is the head of the Global Source Tagging organization for Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls enabling smart and connected shopper engagement. Her team of merchandise protection professionals create and deliver measureable value to source tagging customers by delivering on the “Sales Up. Shrink Down. Cost Out” value proposition. Previously, Michelle led global customer-facing teams focused on the creation and execution of revenue generation, customer retention and customer experience programs for Fortune 100 customers.