FIONA BRANTON is a small business owner in Erie, Pennsylvania, and freelance writer on a variety of business topics. She has previously worked as a copy editor for a national magazine publisher. Prior to that, she garnered retail experience as the manager of a small, specialty store and later as the customer service manager for a national department store.
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.