About the Author

Claude Verville, LPC

Claude Verville is the former vice president of loss prevention, safety, and hazmat at Lowe's. He joined the company in 1993 and was promoted to VP in 1998. Verville started his LP career in California at Robinsons-May, a subsidiary of The May Company, where he worked for13 years, leaving as director of investigations. He has been a leading voice in the LP industry as a member of the Loss Prevention Foundation board of directors, LP Magazine editorial board, and the Retail Industry Leaders Association steering committee. He can be reached at ClaudeV (at) LPportal (dot) com.

Articles by Claude Verville, LPC


It’s Never Personal; It’s Business.

I’m pretty sure most if not all our readers have heard this line on many occasions during their careers. Whether you are a loss prevention professional at the store, district, region, or corporate level, you have likely been on the receiving end of this phrase.

As a recipient of this phrase


Retirement and Thanks

Here I am, sitting on a plane Monday morning headed to Southern California to visit family and friends after officially retiring from Lowe’s on January 31, 2016, after 22 incredible years. I must admit, I felt completely stress-free this morning going through the whole airport experience with my wife. Mondays

Lowe’s Intranet-Based LP Audit

Loss Prevention Technology

Lowe’s Intranet-Based LP Audit

Not too long ago, I met with our director of store loss prevention, Jeff Fulmer, to review results of a store compliance audit, which we prefer tocall walkthroughs. He handed me the detailed results…handwritten on a napkin from a fast-food restaurant!

You may think I’m kidding, but I’m not. I’m sure