Claude Verville is the former vice president of loss prevention, safety, and hazmat at Lowe's. He joined the company in 1993 and was promoted to VP in 1998. Verville started his LP career in California at Robinsons-May, a subsidiary of The May Company, where he worked for13 years, leaving as director of investigations. He has been a leading voice in the LP industry as a member of the Loss Prevention Foundation board of directors, LP Magazine editorial board, and the Retail Industry Leaders Association steering committee. He can be reached at ClaudeV (at) LPportal (dot) com.
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.