Christopher P. Norris, CFI, and Frank Borecki, CFI
In 2008, Frank Borecki served as the director of internal audit and compliance at Steve and Barry's. At that time, Christopher P. Norris, CFI, served as a consultant and seminar speaker for Wicklander-Zulawski & Associates, where he trained thousands of security, LP, and law enforcement professionals on the art of interview and interrogation.
Conducting Telephone Interviews for Theft Investigations
How was I going to secure an admission if I couldn’t look the employee in the eyes, observe his body language, and gauge deception in all the ways interviewers are traditionally trained?