Up until recently, retail security plans have been a game of reaction. An alarm sounded, a camera recorded, and a guard reviewed the footage—usually long after the threat had passed, when it was too late to change the outcome or achieve any form of justice.
But in recent years, security has shifted from reactive to proactive. Smarter surveillance, real-time alerts, and AI-driven analytics now help security teams stay ahead of threats. These advancements have been game changers, cost cutters, and, in many cases, life savers.
Generative AI agents are poised to take that shift even further, transforming how businesses and communities safeguard their assets, people, and operations.
Agentic AI—AI that operates autonomously, making decisions and taking actions without constant human oversight—is a step beyond traditional AI, which relies on manual prompts or pre-programmed instructions. Instead, Agentic AI can “think.” It can: Identify patterns and threats, responding with appropriate countermeasures
- Make decisions based on historical and contextual data
- Learn from interactions to improve future decision-making
Traditional security systems rely on cameras, alarms, and motion detectors to detect threats, but these solutions often fall short of preventing incidents entirely. LVT’s solutions have already changed that, using strobe lights, loudspeakers, and a commanding presence to deter crime before it happens. Agentic AI takes deterrence from reactive to strategic.
Rather than responding the same way to every potential threat, generative AI agents analyze situations, adapt, and react appropriately. This might look like:
- Triggering the right deterrents at the right time, whether that’s a verbal warning, flashing lights, or escalating to human intervention
- Reducing “alert overwhelm” by differentiating harmless movements from genuine threats
- Making deterrence feel more personal—because when an intruder hears a warning directed specifically at them, they’re more likely to back down
Yet, even as AI becomes more advanced, human oversight remains critical. As Steve Lindsey, CTO/CIO of LVT, puts it: “The human is still part of this puzzle, and we shouldn’t think that the human is being completely displaced by AI. We’re trying to make humans more efficient.”
Agentic AI isn’t about replacing security professionals—it’s about empowering them. By automating routine decisions and enhancing threat detection, these systems free up human operators to focus on what they do best: making informed, strategic security decisions that keep people and property safe.
To learn more, go to lvt.com.