Theatro’s Mobile Communication Platform addresses the challenges faced by hourly frontline workers. Their voice-controlled solutions, featuring an Intelligent Virtual Assistant (TIVA), are designed to enhance team member engagement, productivity, and customer experience without requiring screen focus. The platform, a Software-as-a-Service (SaaS) solution, connects all team members from HQ to the frontline, leveraging IoT and workforce-optimized apps.
This case study of World Market highlights how Theatro transformed their in-store communications, improving associate productivity, knowledge, and speed of service. This eliminated communication gaps and overhead paging, leading to a better customer experience and increased sales.
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