Trigo Vision Ltd, a leading innovator in AI-driven retail solutions, has announced a significant evolution in its technology suite, introducing a CapEx-free loss prevention solution that promises to transform retail security and customer experience across multiple retail settings.
Rising retail crime and poor in-store experiences from theft-protection systems like plexiglass and facial recognition are losing retailers billions. Responding to the urgent calls by major retailers for real time solutions that efficiently tackle loss prevention, Trigo has leveraged its renowned frictionless retail technology–used by some of the world’s largest retailers, including the UK’s Tesco and Germany’s REWE–to provide immediate value to retailers struggling to balance shrink reduction with a free-flowing and non-intrusive customer shopping journey.
Unique Approach to Retail Intelligence
Trigo’s system tracks shopping journeys and human-product interactions in real-time, even with partial camera coverage. This eliminates blind spots by connecting the dots between different camera angles in store aisles to detect potential theft or unintentional checkout errors.
Trigo blurs faces to protect privacy while still tracking these movements and actions, focusing solely on behavior within the store. This ensures that while security is enhanced, customers do not feel surveilled, fostering a trustful shopping environment.
Once the system is operational, retailers can select from multiple response protocols– from subtle customer service interventions to direct security measures– based on their unique preferences and regional requirements.
“Traditional retail security creates an impossible compromise between prevention and customer experience. Caught in a Catch-22, retailers must prioritize creating an enjoyable shopping experience while still safeguarding inventory,” said Trigo CEO Daniel Gabay. “Our technology eliminates this tradeoff by delivering unprecedented visibility without treating customers like suspects.”
Unlike other solutions that require shoppers be pre-identified, use facial recognition, provide delayed post-incident results, or cover just checkout, Trigo’s FreeFlow™ Engine delivers real-time insights without requiring customer registration, personal identification, post-purchase adjustments or blind spots between aisles and checkout.
Rapid Rollout
Trigo’s new approach involves leveraging existing CCTV infrastructure within stores, thereby eliminating the need for extensive capital expenditure on new hardware. Implementation requires only connection to existing Network Video Recorder (NVR) systems and POS integration, enabling rapid rollout.
This solution delivers extra value in high-theft areas like liquor, baby products, and other high-value goods, where losses can be extremely significant. Key capabilities include:
- Linking in-isle activity and product interactions to checkout
- Advanced journey tracking without biometric identification
- Real-time connection of aisle behavior to checkout events
- Multi-store deployment supporting various retail formats
- On-prem data processing with optional cloud integration across all leading cloud vendors
- Customizable intervention protocols based on retailer preferences
Data-Driven Insights Beyond Loss Prevention
While Trigo continues to support and expand its autonomous store offering, the expansion into loss prevention will be introduced at the National Retail Federation (NRF) convention in NYC in January and EuroCIS in Germany in February 2025. Trigo’s technology is currently being implemented in grocery and drug stores across Europe and the US, with plans to expand into fashion retail, DIY, and more, where security and customer service are paramount.
Beyond Loss Prevention, Trigo’s FreeFlow™ Engine offers additional insights into store operations, like analyzing store traffic, optimizing restocking efficiency, suggesting strategic placement of high-value items to minimize theft and more. “Trigo is committed to evolving retail through technology that respects both the retailer’s bottom line and the customer’s experience,” Gabbay added.
About Trigo
Trigo Vision specializes in AI and computer vision solutions for the retail sector. From pioneering real-time shopping experiences in frictionless stores to now enhancing traditional retail with loss prevention and analytics, Trigo continues to push the boundaries of what’s possible in retail technology.
You can meet Trigo’s leadership at NRF Booth 244 Meeting room 147
For more information on Trigo’s innovative solutions please visit https://www.trigoretail.com.
To schedule an interview, please contact: Amir Mizroch at amizroch@trigoretail.com or Anat Cohen Segev asegev@trigoretail.com
Trigo Vision
https://www.trigoretail.com/
amizroch@trigoretail.com
(972) 525-2903