The COVID-19 pandemic has had significant impact on the retail industry. There have been mass closings due to social distancing measures, a heavy loss of business, and many people have been left without work.
Now is the time to think through the future of the retail industry, and the role that technology will play in helping the industry adapt to the post-COVID world.
Technology will play an important role in changing the entire retail shopping experience. An omnichannel approach that combines kiosk, QR code and online ordering technology on the ordering end and highlights the use of the locker system from a distribution perspective will play a key role in making shoppers feel safe and helping them abide by social distancing guidelines… Retail Info Systems