A newly formed partnership with leading national footwear company Rack Room Shoes makes Diebold, Incorporated the exclusive provider of electronic security and monitoring services for the family footwear retailer throughout the United States. Founded in 1920, Rack Room Shoes operates over 500 stores in 34 states under the store brands Rack Room Shoes and Off Broadway Shoe Warehouse, with over 6,500 employees nationwide. Diebold’s electronic security business will deliver comprehensive security solutions including intrusion, fire, video and monitoring services as well as its industry-leading online customer portal, SecureStat®, for all Rack Room Shoes and Off Broadway Shoe Warehouse locations.
“Rack Room Shoes is known for providing its customers with outstanding products and service;
therefore, it’s imperative that our security partner is a leading expert in the field with a focus on building a relationship that enhances our security and our success,” said Johnny Turner, director, loss prevention,
Rack Room Shoes. “We recognize Diebold to have the vision, knowledge and resources to be that
partner, truly vested in Rack Room Shoes and our loss prevention strategies and results.”
In addition, the Diebold electronic security team is providing an enterprise video and access system for the company’s newly expanded corporate headquarters, in Charlotte, N.C.
“Diebold is proud to be the new security partner of Rack Room Shoes,” said Tony Byerly, executive vice president, electronic security, Diebold. “As a national retailer, Rack Room Shoes needs a security provider that focuses solely on the unique needs of business customers with the resources to deliver monitoring services and the necessary standardization of technology, solutions and processes across the United States. Diebold’s electronic security business is uniquely qualified to deliver on all accounts and we look forward to a long and successful security partnership with the Rack Room Shoes team.”
Diebold recently announced an agreement with Securitas AB to divest its electronic security
business in North America. This contract will be transitioned to Securitas in connection with the pending
sale.