Loss prevention is probably the most schizophrenic of all retail jobs. Its personalities are numerous and its masters are manifold. Loss prevention salary and job responsibilities vary. Even the titles are different. Some refer to themselves as loss prevention, others asset and profit protection, and still others as security managers. Read More
While formal industry penetration data on retail traffic counters are hard to come by, a quick stroll through any mall will reveal that more major retailers track traffic today than those who do not. Part of the reason that retail traffic counting is becoming so ubiquitous is because the insights Read More
In the digital technology era, information protection has become a top priority across all industries. The retail industry is no exception. The collection and use of data is now an integral part of day-to-day business practices and processes in the retail world – but what does data protection really entail? Read More
EDITOR’S NOTE: This article is based on the experiences of a well-known retailer who implemented a facial-recognition security camera system. Because of the potential value of this technology to the retail industry as well as the critical issues surrounding its deployment, the executive who leads this initiative approached the magazine to Read More
Succession planning is a process for preparing people to meet a company’s needs for talent over time. Through the succession planning process, top loss prevention performers are identified based on their perceived growth potential. We then establish a means to develop their knowledge, skills and abilities; and prepare them for Read More
Online retailers have a significant probability of being the intended target of order fraud. An online buyer has the perception of anonymity, which makes it psychologically easier for a person to commit fraud against the merchant. Essentially, the fraudster is looking to obtain merchandise from the merchant without paying for Read More
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As a busy loss prevention professional, you don’t have much time to keep tabs on industry event details. Let us help you find your next networking opportunity, retail technology expo, or training course. Take a look at the LP conferences, events and activities happening Read More
This week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Wayne Hoover, CFI exploring the question, “Why do people confess?”
Research shows that the top reasons are as follows:
They believe that they’ve actually been caught.
They believe that they’ll have the option and the opportunity to put Read More
Health and safety are three words that have both positive and negative connotations. The tabloid press loves to feed the notion of uber-regulation and nanny state gone mad with questionable stories about overzealous council health and safety officers stopping children playing outside or going on school trips. These stories—often mixed Read More
According to industry surveys as well as industry buzz, it’s one of the hottest technologies in the retail loss prevention industry, with users swearing by it and companies spending hundreds of thousands of dollars to implement it. What is all the excitement about? Online POS exception reporting systems.
“Exception reporting” is Read More