Day two of the Food Marketing Institute (FMI) ASAP Conference started with Tammy Clark of Wicklander-Zulawski and a refresher course on participatory interview techniques to help support corporate and high-level investigations. This method can be applied to learn more information about a potential issue. It aids the investigator in determining Read More
America may have had a brief Kumbaya moment when it elected its first black President, but that now seems in the distant past.
Today, troublesome signs of conflict and workplace harassment abound. Anti-immigration rhetoric is running strong; there has been a surge in bomb threats called into Jewish community centers, and Read More
Consider this. Restaurant security programs require monetary output for potential safety measures, such as buying and installing CCTV cameras or implementing access systems. Such programs also demand an investment of time and effort on the part of the entire organization for activities, such as training security guards or involving multiple Read More
The Food Marketing Institute (FMI) 2017 Conference teed off on March 20 with a golf tournament and welcome reception. Retailers and solution providers reconnected in the nice cool evening outside the Rosen Shingle Creek hotel in Orlando, FL. Day one of the conference had a recurring theme of change and Read More
The Loss Prevention Research Council conducts more than 100 in-person interviews with active shoplifters each year. Much of what they say pertains to whether they see/get/fear a particular theft deterrent. Other comments and musings reveal unexpected thought patterns and rationales put forth by people who steal. What follows are direct Read More
Omni-channel retailing is growing and evolving in every aspect of retail as consumers continue to look for fast, efficient, and convenient ways to buy their goods and services—and that trend is taking hold in the grocery industry as well. According to a recent report from Kantar Worldpanel, grocery e-commerce sales Read More
Intentional torts such as theft require a finding of intent. However, at times, a finding of intent can be difficult to prove. Generally, it requires a retailer to prove that the alleged shoplifter possessed the mental state necessary to commit theft at the time of the incident.1 Absent a reasonable determination Read More
The LPM team is privileged to have a front-row seat to the very best in the loss prevention industry, providing a unique opportunity to present positive, productive ways to promote loss prevention, build successful and constructive partnerships, educate and inform the LP community, and support the thought leadership that drives Read More
The 21st century posed a major conundrum for the retailers: how to fight online competition and improve brick-and-mortar store performance, and how to increase retail foot traffic without compromising store security and safety measures.
However, increasing the number of customers results in a heavier workload for loss prevention teams, which makes Read More
When trying to obtain the truth from a dishonest employee, a suspect involved in another type of criminal investigation, or even a member of your family; we will typically see five types of lies that can be told. These lies would include:
Lies of Denial. This type of lie will involve Read More