Featured News

ORC Theft Trends and Impact

Loss prevention has traditionally focused on shortage reduction through an emphasis on internal theft, external shoplifting, and operational controls. Resources to prevent these losses have been spent on developing programs and controls to stop loss from within the company.

More recently, retailers have identified the growing threat of organized retail crime   Read More

Top 3 Pitfalls of the Vendor-Retailer Relationship

The vendor-retailer relationship is complicated, time-consuming, and sometimes frustrating. But if it’s the right relationship, it can be mutually beneficial and everyone is happy…or mildly dissatisfied, depending on your perspective.
Vendor vs. Solution Provider
It’s intriguing when a whole group of people starts calling themselves by a different name. Why did the   Read More

A Deeper Look at Crisis Management

A crisis in retail can be described as any disruption or potential disruption of normal retail operations that may require guidance, instruction or assistance from other business partners or outside agencies. In the past, we have looked at immediate crisis communications do’s and don’ts from the front line. This article examines   Read More

Interview and Interrogation Training: Translate Your WZ Skills

This week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI discussing how you can translate your WZ skills to other situations.

Interviewers have a unique set of skills, however it doesn’t mean they only apply in unique circumstances. Dave discusses the similarity of   Read More