Since my first book, Managing Generation X, came out in 1995, our clients, including many in the retail industry, have turned to us for help dealing with generational change in the workplace. Given the high percentage of young people in retail organizations, it should not be a surprise that this Read More
Most retail companies have an Inventory Control or similar department dedicated to the maintenance of processes and procedures related to inventory management and inventory shrinkage. The Inventory Control department ensures that optimum inventory levels of our products are available and readily accessible to the stores; that stock levels/turnover are efficiently Read More
The 2016 Loss Prevention Magazine Annual Meeting is just around the corner. This year, the meeting will take place September 27-29 at the Sanibel Harbour Marriott Resort and Spa in Fort Myers, FL. More than 100 of the industry’s top retail and solution provider executives are scheduled to attend. This Read More
Throughout my career in retail loss prevention, I’ve seen some pretty outrageous behavior captured by video surveillance systems. From performance and productivity issues – like employees showing up late and doing personal things on business time – to outright theft from the point-of-sale (POS) system, I’ve seen it all.
As an Read More
The breakdown of our operational controls is a primary contributor to many of our profitability dilemmas, and a key component of a plethora of our loss prevention concerns. Directly and/or indirectly, these breakdowns can have a negative influence on every aspect of the business and can have a dramatic impact Read More
This week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI discussing the importance of challenging your team.
Those viewers that play a role in managing, supervising or mentoring other interviewers are a vital part in their success. Generally, these individuals fall into a Read More
Every retail operation is a complicated web of activity. There is always something happening as minds, machines, individuals, and technologies are all expected to work together as the controlled chaos of the retail enterprise marches forward. To keep it all running smoothly, there are fundamental practices that we all must Read More
Understanding how to calculate shrinkage in retail is a fundamental but critical concept within the loss prevention profession as well as throughout the retail industry. Ultimately, retail shrink directly results in lost profits, and can have a dramatic impact on the success of the retail enterprise.
Let’s begin by establishing a Read More
The curriculum developed for the LPC certification is unmatched in the industry in my opinion; being intensely thorough from many perspectives. It’s a comprehensive look at loss prevention from all business areas; a very unique examination for any loss prevention professional. Read More
Two Sundays ago, America remembered 9/11/2001 on its 15-year anniversary. Many anniversaries are celebrated. This one was not. It was a solemn look back to the horror of that day, the 3,000+ people who lost their lives, and the reality of how that one day changed America, and the world, Read More