Retail doesn’t start and stop at the front door of our stores; and ultimately our value depends on our ability to broaden our influence while protecting every aspect of the business enterprise. Supply chain management is a critical component of the retail machine. And while we may view the heart Read More
With the Secure Stores Forum 2016 event rapidly approaching, we’re taking a look back at last year’s highlights and hot topics. This year’s event will take place at Eden Roc Miami Beach in Miami, Florida, from February 21-23. For more information, see the listing on our Events page.
The first annual Read More
February 4, 2016 | David Speights, Ph.D., Daniel Downs, Ph.D., and Adi Raz, MBA | Retail Industry
Merchandise return transactions are a critical part of the customer experience of the retail industry. The objective is an optimal return rate, where the retailer finds the right balance between too many returns that may lead to return fraud and abuse and too few returns that may lead to customer Read More
Target may become the next entrant in the mobile wallet market, facing competition from the likes of Apple, Google, Samsung, and more recently, Walmart. In December, sources close to Target disclosed that the retailer’s new payment system is likely in the early stages of development. No launch date has been Read More
Aurora (Illinois) alderman Lynne Johnson has been arrested and charged with retail shoplifting again, according to police records. Johnson, the 10th Ward alderman, was arrested Sunday evening at a Meijer store in her ward for shoplifting, according to an arrest report. She was charged with a misdemeanor.
Sunday evening, a plainclothes Read More
The following is Part 1 of a 3-part series on the History of Interrogation provided by Wicklander-Zulawski and Associates.
The team at Wicklander-Zulawski was asked to discuss the history of interrogation at a conference along with its present situation and possible implications for the future. When we originally began thinking about Read More
In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI discusses the importance of preparation for an interview—specifically in regards to the environment and room setup. Many interviewers will invest a majority of their time in strategizing the conversation, but often times will forget the importance Read More
In recent years, Gap Inc. has implemented a number of electronic article surveillance (EAS) solutions, including in-store applied hard and alarming tags, factory-applied source/soft tag labels, and factory-applied hard tags (FAHT). This 2009 article explores the key decision points, financial rationale, infrastructure requirements, and benefits of why Gap Inc. moved Read More
With people’s focus drawn to the economy, they are naturally looking around for something to laugh at, and mall security is handy. But security professionals know that retail crime is not a laughing matter. It is a serious issue, but one that does seem to have a solution. Like the Read More
Dave Thompson, CFI is the Manager of Investigations and Consulting for Wicklander-Zulawski & Associates. Thompson shares his perspective on the Netflix documentary “Making a Murderer,” his thoughts on the criminal investigation, and the way that the facts of the case were presented in the series.
The Netflix documentary “Making a Murderer” is Read More