While formal industry penetration data on retail traffic counters are hard to come by, a quick stroll through any mall will reveal that more major retailers track traffic today than those who do not. Part of the reason that retail traffic counting is becoming so ubiquitous is because the insights Read More
Retail is a business, and businesses are in business to make money and enhance profits. But profit enhancement is a multifaceted concept. We build our profit base not only through our ability to sell products, but also by learning the best ways to approach shrink reduction in retail stores.
Historically, the Read More
In April 2014, the ECR Europe Shrink and On-shelf Availability Group received a special award from ECR Europe to celebrate 15 years of the group and the delivery of an estimated €1.5 billion (~ $1.6 billion) in savings for the industry.
As Sir Terry Leahy, former CEO of Tesco, once said Read More
Overseas travel, particularly business travel, can be seen as glamorous by the uninitiated. In reality, it can be fraught with risk. For those climbing Mount Everest, risk is part of the experience, but for the average business traveler, danger should not be part of the trip.
It is clear that everybody Read More
Just about all retailers have an emergency plan. They have protocols in place in the event of rising flood waters or an active shooter scenario. But at what point does the planning stop? Retailers also need a post-incident management game plan for when the waters recede and the immediate threat Read More
Deep inside the data warehouses of companies across the world, there are billions of dollars trapped in the subtle variations between the binary 0s and 1s that make up fraud and loss prevention data.
For Retail Industry Leaders Association (RILA) asset protection conference in 2014, JCPenney approached the University of Texas Read More
We are pleased to recognize and congratulate an industry leader who recently obtained their LPC certification. Despite their demanding schedule and having other impressive educational credentials, they still saw the value and took the time to obtain this industry-leading LPC credential. Read More
In this week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, Brett Ward, CFI, divisional vice president of client relations and business development for WZ, asks, “How important is the development of the behavioral norm?”
Watch the video, then let us know what topics you’d like to Read More
Maintaining high ethical standards in the workplace is at the heart of any reputable business and any successful loss prevention program. We tend to do business with those we trust and respect, and we tend to receive business from those who trust and respect our company. Those standards are at Read More
Armed robberies are rare. When they do occur, they rarely result in injuries. It’s important to preface any conversation regarding armed robberies in this way. This is not to imply that these incidents make up a significant amount of a loss prevention professional’s time. However, when they do occur, they Read More