ORCAs in Action Spring Conference

Thursday, May 20, 2021 | 1:00 - 4:00 PM EDT

A virtual conference for everyone interested in the fight against organized retail crime

About This Year's Meeting

A virtual conference for anyone interested in the ORCAs in Action initiative and the fight against organized retail crime. In response to the scope and severity of organized retail crime (ORC) concerns across the country, there has been an increased effort on the part of retailers and law enforcement agencies to share information regarding organized retail crime at the local, state, and regional levels. Organized Retail Crime Associations (ORCAs) have helped provide that vehicle, opening doors to improve legislation, enhance investigations, and build cooperative relationships in the battle against organized retail crime. We’re inviting everyone across the loss prevention industry to join us for this exciting virtual event as together we’ll learn more from industry leaders and top subject-matter experts about ORCAs, how they operate, the essential work that they do in communities across the country, and how you can get more involved in these critically important public/private partnerships. Moderated by LPM’s Kevin McMenimen, LPC and Jac Brittain, LPC The ORCAs in Action webinar qualifies for 1 Continuing Education Unit (CEU) towards your LPC or CFI Recertification. Take the opportunity to gain additional insights into the organized retail crime pandemic, interact with these industry leaders, and learn more about how you can get more involved in this important industry initiative.

Education Partner


Agenda and Speakers

1:00 PM Eastern – The National Child Protection Task Force

This presentation offers important insights on human trafficking and the direct link to organized retail crime. Victims of human trafficking include both children and adults, with children accounting for 27% of all the human trafficking victims worldwide.

The National Child Protection Task Force was founded to provide detectives, analysts and officers access to investigative expertise and resources that are unavailable or under-funded in most law enforcement organizations. The members of the Task Force volunteer their time to any agency—small or large, international or local—on important, time-sensitive cases focused on human trafficking, child exploitation, and missing persons cases.

Kevin Metcalf

Founder, National Child Protection Task Force

Kevin Metcalf is a former federal agent turned prosecutor and founder of the National Child Protection Task Force. Metcalf has assisted with the recovery of numerous missing and exploited children and the identification and apprehension of sexual predators in multiple states. His law enforcement experience ranges from local to federal over more than 20 years and his interest in the criminal use of mobile devices led him to undergo training provided by the National Computer Forensics Institute, the National White Collar Crime Center, and the FBI CAST (Cellular Analysis Survey Team) among others.

1:45 PM EASTERN – Building a Winning Network: The ORCA Data Sharing Platforms

Timely, efficient, accurate, and secure communication sets the tone for successful organized retail crime investigations. This presentation offers updates on the ORCAs in Action Technology Summit and the successful data-sharing platforms that have already been launched by several organized retail crime associations across the country. Many of the ORCAs have moved to platforms with enhanced features, advanced security, and real-time results. Hear the latest from two of the solution providers involved in these ongoing efforts and ORCA leadership as they share their experiences and the ongoing benefits of the programs.

Jason Bier

President, Treuth

Jason Bier is president at Treuth. Treuth is a software application that serves the loss prevention and financial fraud industries as well as the law enforcement sector by merging secure communications with data intelligence.

Bobby Haskins

Director of Market Development NA and Retail Asset Protection, Auror

Bobby Haskins is director of market development - North America and retail asset protection at Auror, a retail crime intelligence technology platform used to report, solve, or prevent crime; keeping staff and customers safe while protecting profitability.

2:25 PM Eastern – Fighting ORC Through the Power of Partnership

This presentation will highlight several prominent success stories in the ongoing battle against organized retail crime, showcasing the hard work and dedication that brought these cases together as well as the partnerships and teamwork that ultimately led to successful outcomes. Three different cases will be featured as part of this presentation hosted by ORCAs from across the country.

Chad McManus

Senior Manager of Asset Protection, T-Mobile

Chad McManus is a 30-year veteran of the asset protection industry, working for retailers such as Michaels, Tuesday Morning, Garden Ridge, and Best Buy before joining T-Mobile. He serves as Chair of the Georgia Retailers Loss Prevention Council (GRLPC) and Chair of the Georgia Retailers Organized Crime Alliance (GROC).

Eric Trehern

Corporate Manager of Asset Protection – ORC Investigations, The Home Depot

Eric Trehern is corporate manager of asset protection – ORC investigations for the southern division at The Home Depot and an active member of the Georgia Retailers Organized Crime Alliance (GROC). He served as an asset protection business partner with Target before joining The Home Depot in 2019. Trehern also formerly served as senior police officer for the city of Marietta, Georgia.

Cassidy Schoolfield

Corporate ORC Investigator, - Southern Division, The Home Depot

Cassidy Schoolfield is the corporate organized retail crime investigator for the southern division at The Home Depot and an active member of the Georgia Retailers Organized Crime Alliance (GROC). She also served as a market ORC captain with Lowe’s before joining The Home Depot in 2019.

Ed Fritz

Crime Prevention Supervisor, Boise Police Department

Prior to working for Boise Police Department (BPD), Ed Fritz worked in retail loss prevention and security for 17 years, holding positions at store, district, and corporate levels. Fritz is the current president of the Idaho Crime Prevention Association and chair of the Organized Retail Crime Association of Idaho, which he helped found in 2015. He is a Certified Law Enforcement Security Assessment Specialist, a certified Police Officer Standards and Training (POST) instructor, and has his Crime Prevention Through Environmental Design (CPTED) professional designation.

Ben Dugan, CFI

Director of ORC and Corporate Investigations, CVS Health

Ben Dugan, CFI, is currently the director of organized retail crime and corporate investigations at CVS Health, and also serves as president of the National Coalition of Law Enforcement and Retail (CLEAR). A seasoned veteran in the fight against organized retail crime, Dugan has also worked with Sears, Walgreens, and the Zellman Group during his loss prevention career.

3:30 PM EASTERN – Victim Impact Statements and How They Impact Case Outcomes

The final presentation of the day will feature attorney Tamara Fine with the US Department of Justice who will shares her insights on the importance of well-constructed victim statements along with several examples of how these documents have made a major difference in case outcomes.

Tamara Fine

US Department of Justice


Don't miss this event for Organized Retail Crime Associations and their supporters.

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