LPM hosted an important webinar Friday, March 20, 2020 that we strongly encourage you to hear. Given that Spain has one of the highest infection rates in the world that started several weeks before North America, the lessons learned from Spain discussed in this webinar will help all retailers prepare for the next several weeks.
COVID-19 Impact: Retail Lessons from Spain
As of the webinar broadcast, Spain had the fourth largest number of confirmed cases of COVID-19 behind China, Italy, and Iran. With the impact to Spanish retailers starting several weeks prior to what we are currently facing here in the US, their response can provide North American asset protection and operations professionals valuable insights into how the pandemic has affected their stores and customers.
This webinar features a discussion with ALTO Country Manager Todd Hooper speaking from Madrid, Spain, offering a first-hand account of how the response has unfolded in Spain, along with some suggestions for improving the US response in the days and weeks ahead. Talking points for this discussion will include:
- Store closings and operational changes
- Grocery store operations
- Supply chain challenges and disruptions
- Crowd control
- Priorities and decision-making
- Internal and external theft concerns
